Overall, I have 5 years of full-time design experience, mostly in Fin/Insurtech — but also in healthcare, cybersecurity, and government (internships).
My specialty is product strategy and delivery — defining opportunities and choosing the best path forward.
TD Insurance
I'm currently leading the design of the post-login web experience, focused on digital adoption and customer engagement.
CIBC
- I provided UX strategy consulting services for different lines of businesses across the bank, ranging from Wealth Management to Client Experience.
Focus 21 Inc.
- I helped build a medical billing tool which processes over $3 million in payments yearly
Arctic Wolf Networks
- I built internal tools and workflows to support in-house cybersecurity experts - from triaging to resolving security issues.
Ontario Digital Service
- I mostly did research to improve the feedback collection on Ontario.ca