CIBC Insurance
2022
Increasing conversion rate by 6% for CIBC life insurance
Design Strategy
Design Thinking
Product Design
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CIBC Enterprise Anti-Money Laundering
2023
Saving 33 full time equivalent costs for CIBC Anti-Money Laundering
Consulting
Design Thinking
Service Design
product Design
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CIBC Personal & Business Banking
2021
Making estate planning more accessible for CIBC clients
Service Design
Design Strategy
Product discovery
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